Science Says Your Employees Need Days Off

I have used ADP payroll in different companies throughout my Human Resources career. It has gone from a great payroll program to an amazing, easy to use payroll and people management tool that blows the competition away.

Now I have to prove to CT that my SS is the one I claim it is.I paid a few thousand dollars to this company to run the side of my business I didn’t want to (and didn’t know how to) run. ADP is a big player in the payroll software and workplace management field. It has always been on the cutting-edge of technology, even back when they first needed to upgrade to punch-card machines, then computers, and now cloud-based mobile apps. Because of that, ADP might be a payroll expert, but it might not be the most cost-effective option for small businesses with less than 50 employees. ADP Workforce Now is among one of the finest human capital management solutions. The software helps companies handle compliance, payroll, labor management, time management, benefits management and other HR processes.

The SmartCompliance site is way easier than “the old days” of faxing in notices. As a growing, dynamic company grown through acquisition, ADP WFN has been an invaluable partner in the process of managing our complexity for our employees.

This tool also provides the API, which facilitates the smooth integration with other HR business application including any internal software that you may have. We have been using this software for almost 5 years now and the experience has been amazing. The entire application is user friendly and easy to manage with a supportive customer service. The entire process of payroll including the tax processing, sick time filing , PTO management etc. is simplified through this application.

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We use ADP Workforce Now and their PEO services. Workforce Now is cumbersome and very difficult to use. Previously using ADP Run it would take me about 15 minutes to process payroll. Using Workforce Now it usually take me an entire day. It has taken a week to receive a response to emails, difficult to reach our sales person unless you call or text them directly. Many times I have been on hold for 30 minutes and my employees too, to get a question answered. They even canceled one of my employees health benefits for turning in FMLA paperwork late – the guy was in a coma due to COVID, he couldn’t fill out the paperwork.

ADP stabs and bleeds you before you even know it. As a small business owner, paying ADP for advice and payroll services was the worst decision of my entrepreneurship. From a Small business owner I would like to warn other new entrepreneurs to avoid this company. Their advice for me as a self employed and Sole proprietor of my business in Connecticut, was to place myself on payroll and pay CT’s labor taxes. This went on for 2 and a half years until I moved out of the state on 12/31/2019 and had to close my business.

After proving that my paperwork was correct and the error had come on their end they said “we will take care of it”. Well, they did change my SS # on my paperwork, but they never went back to the previous year and a half to fix their error.

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For those of us with no “programming” background, it would be more user friendly to have this all be one process. The process of building approval paths should be part of setting up the performance management module. I also found the training on this particular topic to have the same disjointed feeling. You have to take the workflow training and the performance management training and the figure out how to merge the information to get the module up and running. This is definitely an area I see that could use some improvment. In order to really make this a comprehensive platform, it needs to be user friendly and this is the one area I have encountered that is not.

The reporting system is is easier to use than other systems I have used in the past. Also, I like how the HR functions, employee service items, the payroll system, and the timesheet system flow well together. The reporting system makes it easy to run reports over several companies, for several years, and for active and terminated employees. I’ve used other popular payroll processors software which limited the reports to only 1 year at a time. I like how easy it is for employees to access their paystubs, access past w-2s, and make changes to some of their information.

Furthermore, ADP was supposed to do my quarterly filings for the year 2019 which they only did the first quarter. I got charged late fees from CT for not filing and in one occasion had my account garnished.As if that wasn’t bad enough, ADP had submitted my SS number incorrectly since the beginning. By the middle of 2019 when I figured out my SS # was incorrect, they tried to charge me to fix it.

The benefit enrolment/waiving process is also easier with all the documents placed under different sections of the consultant’s file. ADP’s WorkforceNow platform has made a significant difference in our daily payroll and reporting process. The benefits and ACA tracking alone saves us hundreds of hours a year and keeps us inline for compliance in these areas. The platform is easy to use and when something new is needed the Customer Service Center is always available to walk us through the process or set up training if needed. Maintenance is scheduled during late evening hours so there is never an inconvenience to our business and I have yet to encounter a system glitch or problem, which is a great comfort. The paydata batches are easy to set up and use and the avalibility of making employee changes while working on a payroll is very helpful. This is a great function that we use constantly.

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I have been using ADP in my current role since July 2016, this is my first exposure to ADP. I am in charge of payroll and employee data within ADP. The application takes a little getting used to but I do find it fairly user friendly. I took advantage of the online courses right away and got certified in HR/Payroll/Time and Attenance early one. This really help get a better understanding of the system. One area I have struggled with is Performance Management, specifically getting reviews up and running in ADP.

Customer support is always quick to assist and resolve any issues should they arise. Workforce Now has changed from being a time and attendance and payroll system to a Human Resources tool I cannot do without. I am a one person Human Resources Department and I need a HR system that can streamline and support the many functions I deal with on a daily basis. WFN comes with dozens of preloaded reports that allows me to run employee rosters, payroll reports, attendance reports, cost of labor by hours and earnings. It tracks tax information and General Leader Reports for our accounting department. Employees are able to electronically request time off and get manager approvals emailed to their cell phones or home computers.

I cannot imagine running our companies Human Resources Department without it. Over the last year, ADP Workforce Now has updated and improved its entire program. Employees can easily manage their individual information by using the many self-service features.

It best suits small, mid-size, or big organizations. The time to process payroll was tremendously reduced.

Having the view available for pay stubs and w-2s has cut down on phone calls. Recent upgrades have placed fields in a better arrangement for viewing several fields of an employee record at the same time. I find the timesheet system mostly easy to use for our employees.

The mobile app is easily downloaded from an android or apple phone and allows employees to have access to their payroll information anytime and from almost anywhere. The payroll process is easy to manage and reports are easy to access or create.

Having a customer support team for payroll questions and reporting questions helps greatly. I have always found ADP’s reporting support staff the most knowledgeable about their department and have always given me great help. We were quoted $179.86 monthly for 11 employees for payroll and HR Plus; that is a $10 per-employee fee in addition to payroll fees. (The company charges a fee each time you run payroll with ADP software.) There is also a $25 setup fee that is usually waived with a contract. All quotes are customized per your business location, number of employees, frequency of running payroll, etc. ADP is the College’s integrated human resources, payroll, benefits and time/attendance tracking system. The ADP software allows employees to view their personal and employment information including pay, benefits, vacation/sick time balances and tax information.

Making sure employees get paid properly is critical, but this system and the ADP support team take payroll to a whole new level! ADP has been working diligently to make this system a workhorse in the HR department. The updates keep this system cutting edge, yet user friendly and easy to run. You will not have to worry about having outdated and stale software in a year. Just in case something does come up, WFN has a solid support team that you can reach out to for questions and assistance. The system has easy to track timesheets, both the hours and the supervisor and employee approvals. Having a system that works as smoothly as this makes growing as a company much easier and limits the amount of staff that we have to hire to process the payroll and the HR functions.

• The entire application is user friendly and easy to manage with a supportive customer service.
• The benefit enrolment/waiving process is also easier with all the documents placed under different sections of the consultant’s file.
• We have been using this software for almost 5 years now and the experience has been amazing.
• This tool also provides the API, which facilitates the smooth integration with other HR business application including any internal software that you may have.
• The entire process of payroll including the tax processing, sick time filing , PTO management etc. is simplified through this application.

This allows managers and employees to have accurate information at their fingertips which in turn helps them make decisions based on real-time information. I cannot say enough good things about ADP Workforces Now! Once you’ve collected your employees’ hours for the pay period, it’s time to run payroll. ADP Time and Attendance allows you to merge your reports with any major payroll processing service, or you can use them to run payroll yourself. And of course, no time and attendance system integrates with ADP’s own payroll service better than ADP Time and Attendance. Department managers can also easily view basic information for employees in their work group, and can then message them via the app.

I have a great many reasons to be thankful that my company uses ADP’s WorkforceNow and I highly recommend it. I’ve been using ADP WFN for just over a year now and I have to say, ADP has come a long way in a relatively short time. From its inception of online payroll processing under Pay eXpert, WFN is light years ahead of its predecessor. Most things are laid out in a logical fashion and are easy to use. The internal design team must have been laboring over the current incarnation and should be commended. It would be nice if there was a middle ground between Simple and Advanced Reporting and I understand there are improvements coming to the Notification Center.

Everything is done via email and some of our employees are not overly computer savvy. I appreciate how many employees can essentially sign in to their cell phone , computers, or tablet as opposed to writing down time cards and sending them electronically every two weeks. It saves me a great deal of time and we realize time squandered is cash squandered. This software can essentially be accessed anywhere. It is easy to check your balances for time off, vacation, and overall benefits with just a click.