Timeips

The application takes a little getting used to but I do find it fairly user friendly. I took advantage of the online courses right away and got certified in HR/Payroll/Time and Attenance early one. This really help get a better understanding of the system. One area I have struggled with is Performance Management, specifically getting reviews up and running in ADP. For those of us with no “programming” background, it would be more user friendly to have this all be one process. The process of building approval paths should be part of setting up the performance management module.

I also found the training on this particular topic to have the same disjointed feeling. You have to take the workflow training and the performance management training and the figure out how to merge the information to get the module up and running. This is definitely an area I see that could use some improvment. In order to really make this a comprehensive platform, it needs to be user friendly and this is the one area I have encountered that is not. I have seen ADP make several enhancements over the last 7 months, I am holding out hope that this will be coming soon. One other area of minor concern is customer support.

Adp

Having the view available for pay stubs and w-2s has cut down on phone calls. Recent upgrades have placed fields in a better arrangement for viewing several fields of an employee record at the same time. I find the timesheet system mostly easy to use for our employees. I’ve been using ADP WFN for just over a year now and I have to say, ADP has come a long way in a relatively short time. From its inception of online payroll processing under Pay eXpert, WFN is light years ahead of its predecessor. Most things are laid out in a logical fashion and are easy to use.

This tool also provides the API, which facilitates the smooth integration with other HR business application including any internal software that you may have. We have been using this software for almost 5 years now and the experience has been amazing. The entire application is user friendly and easy to manage with a supportive customer service. The entire process of payroll including the tax processing, sick time filing , PTO management etc. is simplified through this application.

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WFN comes with dozens of preloaded reports that allows me to run employee rosters, payroll reports, attendance reports, cost of labor by hours and earnings. It tracks tax information and General Leader Reports for our accounting department. Employees are able to electronically request time off and get manager approvals emailed to their cell phones or home computers. Managers and supervisors can make notes right in the employees electronic file so there is always a record of items they can use when doing annual reviews or disciplinary action meetings. Making sure employees get paid properly is critical, but this system and the ADP support team take payroll to a whole new level! ADP has been working diligently to make this system a workhorse in the HR department.

There is inconsistency on how knowledgeable the customer service representatives are. When I call in I never know if I am going to get the person who knows exactly how to help me, or can ask the right questions to figure out the best course of action. Or, if I am going to get the representative who seems to be lacking the basic understanding of ADP and how to address customer questions. End users rely on the voice at the other end of the line being the expert. When the representatives knowledge seems to be less than the end users, confidence in the product can erode.

• The entire application is user friendly and easy to manage with a supportive customer service.
• We have been using this software for almost 5 years now and the experience has been amazing.
• This tool also provides the API, which facilitates the smooth integration with other HR business application including any internal software that you may have.
• The entire process of payroll including the tax processing, sick time filing , PTO management etc. is simplified through this application.
• The benefit enrolment/waiving process is also easier with all the documents placed under different sections of the consultant’s file.

Employees can easily manage their individual information by using the many self-service features. The mobile app is easily downloaded from an android or apple phone and allows employees to have access to their payroll information anytime and from almost anywhere. The payroll process is easy to manage and reports are easy to access or create.

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ADP offers several HR management tools that you can purchase individually or include in the larger HR platform. Choose from retirement, group health insurance, business insurance (including worker’s compensation), and liability benefits administration. I have used ADP payroll in different companies throughout my Human Resources career. It has gone from a great payroll program to an amazing, easy to use payroll and people management tool that blows the competition away. I cannot imagine running our companies Human Resources Department without it. Over the last year, ADP Workforce Now has updated and improved its entire program.

Having a system that works as smoothly as this makes growing as a company much easier and limits the amount of staff that we have to hire to process the payroll and the HR functions. Having a customer support team for payroll questions and reporting questions helps greatly. I have always found ADP’s reporting support staff the most knowledgeable about their department and have always given me great help. I appreciate how many employees can essentially sign in to their cell phone , computers, or tablet as opposed to writing down time cards and sending them electronically every two weeks.

The updates keep this system cutting edge, yet user friendly and easy to run. You will not have to worry about having outdated and stale software in a year. Just in case something does come up, WFN has a solid support team that you can reach out to for questions and assistance. The system has easy to track timesheets, both the hours and the supervisor and employee approvals.

It saves me a great deal of time and we realize time squandered is cash squandered. It is easy to check your balances for time off, vacation, and overall benefits with just a click. Customer support is always quick to assist and resolve any issues should they arise. I have been using ADP in my current role since July 2016, this is my first exposure to ADP. I am in charge of payroll and employee data within ADP.

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The benefit enrolment/waiving process is also easier with all the documents placed under different sections of the consultant’s file. ADP’s WorkforceNow platform has made a significant difference in our daily payroll and reporting process. The benefits and ACA tracking alone saves us hundreds of hours a year and keeps us inline for compliance in these areas. The platform is easy to use and when something new is needed the Customer Service Center is always available to walk us through the process or set up training if needed. Maintenance is scheduled during late evening hours so there is never an inconvenience to our business and I have yet to encounter a system glitch or problem, which is a great comfort. The paydata batches are easy to set up and use and the avalibility of making employee changes while working on a payroll is very helpful. I have a great many reasons to be thankful that my company uses ADP’s WorkforceNow and I highly recommend it.

As a growing, dynamic company grown through acquisition, ADP WFN has been an invaluable partner in the process of managing our complexity for our employees. Workforce Now has changed from being a time and attendance and payroll system to a Human Resources tool I cannot do without. I am a one person Human Resources Department and I need a HR system that can streamline and support the many functions I deal with on a daily basis.

The reporting system is is easier to use than other systems I have used in the past. Also, I like how the HR functions, employee service items, the payroll system, and the timesheet system flow well together. The reporting system makes it easy to run reports over several companies, for several years, and for active and terminated employees. I’ve used other popular payroll processors software which limited the reports to only 1 year at a time. I like how easy it is for employees to access their paystubs, access past w-2s, and make changes to some of their information.

The internal design team must have been laboring over the current incarnation and should be commended. It would be nice if there was a middle ground between Simple and Advanced Reporting and I understand there are improvements coming to the Notification Center. The SmartCompliance site is way easier than “the old days” of faxing in notices.