Trends Influencing Innovation In The Future Workplace
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We are looking for advanced autonomous technology solutions that could enhance airport functions such as airside operations, terminal space operations, or autonomous vehicles for passenger and employee transportation. Examples could include autonomous pushback solutions, AI-based smart assistants, intra-campus transportation services, and moving people throughout the airport within the terminal space. These solutions will seek to enhance operational efficiency and logistics, and provide positive passenger experience. ADP is one of the world’s largest providers of business outsourcing and human capital management solutions, serving more than 620,000 businesses of all types and sizes in more than 125 countries.
New products, mature products, startups and Fortune 100 – product executives from each of these business types will be contributors to this event. Within these types of companies we also understand the importance of agile practices vs. traditional and waterfall, open source vs. pay-to-play, B2B vs. B2C, enterprise vs. consumer, and more. Our objective is to ensure the presenting group is well rounded and takes all of these nuances into consideration. Metis Strategy is a management and strategy consulting firm focused on the intersection of business and technology. Innovation labs can develop a portfolio of innovation metrics to measure not only the results of the innovation effort, but also the preconditions and innovation process itself. We’re building a team of incredibly talented humans to work hard on big problems, laugh, and learn from each other and our mistakes as we define the future of how people interact with the companies they work for.
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Moreover, these methods and techniques are “going viral” all over ADP. 80% of our 630,000 clients use products that have upgraded their user experience, just in the past 12 months. Yes, it started in Chelsea, but it is happening in multiple places all over the world concurrently at this point. The big breakthrough we had, when we were designing the way the structure would work, was that we were designing around maximizing the productivity and collaboration of the group, rather than that of the individual. ADP does a lot of agile development, with many scrum teams that are generally 7-10 people. We spent a lot of time thinking about how to make groups empowered and give them the freedom and structure to do what they needed to be successful.
Now, you have big companies, like Microsoft and Accenture (not just the “crazy” start-ups) starting to question its value. Employers of all sizes are looking toward continuous feedback and continuous mentoring relationships, as opposed to that one day in August when everyone in the company gets their review. Assembly Member Richard N. Gottfried said, Its great to see technology investment growing in New York especially when a company partners with a program like P-Tech. ADPs commitment to New York is good for New Yorkers, its good for business, and, through internship and work experience programs, its good for our future. In addition, the company has upgraded its enterprise tools ADP Vantage HCM and ADP Workforce Now . ADP says these products allow midsize and large businesses to handle everything from basic payroll to managing the provisions of the Affordable Care Act to building an all-in-one human capital management solution.
From 1985 onward, ADP’s annual revenues exceeded the $1 billion mark, with paychecks processed for about 20% of the U.S. workforce. In the 1990s, ADP began acting as a professional employer organization . Around this time, the company acquired Autonom, a German company, and the payroll and human resource services company, GSI, headquartered in Paris. In September 1998, ADP acquired UK-based Chessington Computer Centre that supplied administration services to the UK Government.
Many innovation labs cater primarily to foster collaboration, ADP is also expecting employees to be able to perform significant quiet tasks. And that is maybe needed as ADP plans to collocate not only the creative employees, but also those who will have to do the actual coding of the new technologies.
In 1970, Lautenberg was noted as being the president of the company. Also in 1970, the company’s stock transitioned from trading on American Stock Exchange to trading on the New York Stock Exchange.
Looking toward the future, CEO Carlos Rodriquez emphasized that ADP is “all-in on HCM, and on becoming a technology company”. If you weren’t already aware, ADP is serious about becoming an HR technology company, and to that end has quietly made significant investments in advancing its cloud HR and payroll platform capabilities in recent years. According to their FY 2018 annual report, it allocated $1bn (up from $863m in FY17) toward systems development, maintenance, and purchases of new software and software licenses. If you wish to test your idea during the duration of the program it might be beneficial if one of your team members is present to set up, monitor and perform the tests. This also depends on your exact idea and the data you wish to collect during testing. Empire State Development and the city of New York have been great partners in helping us get our new Innovation Lab off the ground, stated Mike Capone, corporate vice president of product development and CIO at ADP.
Our goal for this facility is to have highly specialized and creative teams focused on quickly incubating and delivering capabilities that will dramatically increase the value of our HCM platforms for clients. We strive to craft a presenting faculty that mirrors the diversity of that of the attendees.
The company operates nine facilities employing more than 2,900 in New York State. Their R&D organization develops all of the software that ADP provides to their clients and has approximately 3,000 associates across thirty states, including 22 software development jobs in New York State. As part of the R&D organization, ADP Innovation Labs are focused on develivering next generation innovation to the marketplace. The company has an existing Innovation Lab at its Roseland, New Jersey headquarters. The actual size of the budget depends on whether a lab is building the technology itself, partnering with other organizations, or acquiring a company, product or talent.
For example, Airbus has a blog that reports news from the company’s A3 innovation lab, Airbus Ventures, and from other teams across its innovation ecosystem. Like Airbus, Target also public about its numerous innovation programs. Some of these programs include a partnership with Techstars for a retail accelerator, an Entrepreneurs-in-residence program, LA25, which they test their top innovations in 25 stores in LA, and Target Open House, a public lab for experimenting with the IoT. As a result of their open approach to innovation, Target was recently ranked the 10th most innovative retailer by Fast Company, which increases general awareness and aids in recruitment.
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It acquired the pioneering online computer services company Time Sharing Limited in 1974 and Cyphernetics in 1975. Lautenberg continued in his roles as Chairman and CEO until elected to the United States Senate from New Jersey in 1982. The project will retain 22 existing jobs in New York and create an additional 110 jobs, including software developers and data scientists.
The overall software project is a massive trans-national collaboration with design and coding happening in multiple centers around the world. Built on a set of interchangeability standards, the output is a modular design with lots of block-sized components that are melded together in the installation process. The goal is a universal tool that comprehensively meets the needs of individual customers. The distributed development approach reflects the fact that the head of global product and technology, Don Weinstein, is an engineer by training. Masiero said his team at the ADP Innovation Labs uses the term cultural precision to describe cultural perception of things like money, technology and time. Cultural precision is invaluable when innovating for large numbers of end users, “especially as we move closer to the consumer,” he said. “Instead of looking at one company, we think in terms of millions of people.”
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Surprisingly, many gifting technology solutions fall short in today’s business environment as more attention needs to be paid to the end-to-end gifting experience. In September, I spent a day in ADP’s innovation lab in the Chelsea neighborhood of Manhattan, home to large chunks of the exploding digital industry in New York City. The Innovation Labs will leverage technologies such as search, mobile, social, user experience and analytics to deliver highly automated, intelligent and predictive solutions to ADP clients. Talent acquisition to staff the facility will be done utilizing the company’s new ADP Recruiting Management tool, which was launched during the Innovation Day event. We were inundated with amazing ideas and over 50 full realized entries were submitted. Seeing the quality of what small teams could accomplish in a short time really validated the power of the Marketplace and the potential of API’s to unlock value for our clients in wholly new ways.
Research shows that people are actually more likely to consider employers who offer multiple pay options, another trend forcing employers to integrate new technology, such as flexible pay applications, into their human capital management systems. The emergence of dynamic teams, the reliance on gig workers and shifts in the technology needed to get work done are just a few of the variables pushing businesses of all sizes to reimagine the way they work and support their people. Formerly called ADP Dealer Services, CDK Global was formed October 1, 2014 and provides technology services to automotive dealerships, as well as vehicle manufacturers.In 2010, ADP acquired the automotive marketing company Cobalt. While ADP has been keenly focused on advancing its platform technology in recent years, its HR and payroll services remain at the heart of its offering and brand, and will need to play a significant role in driving adoption for its new platforms. I expect adoption for ADP Next Gen HCM to initially be driven from new HR services clients seeking both modern next-generation technology as well as a managed services engagement. Next, ADP plans to enable clients to comingle external business data with HCM data for deriving holistic workforce analytic insights. Recent investments aside, ADP has a legacy of innovation in the HR space, from inventing payroll outsourcing, and delivering the first payroll automation, to the introduction of the first mobile HCM app , and the first app marketplace .
More than ever before, established companies are struggling to keep up with both the deployment of new technology by their competitors and consumers’ rapidly changing expectations. This past week ADP held its annual analyst day event at its innovation lab in Chelsea, NY, where its executive leadership provided updates on the progress of its latest portfolio of next-generation HR and payroll solutions. To accomplish this, companies can develop innovation systems that consist of a variety of methods and processes, ranging from strategic foresight to a portfolio of corporate innovation programs. One such program — innovation labs — is gaining steam in corporate America, with some of the biggest and best-known companies opening new outposts focused on developing and scaling breakthrough technologies, processes, and business models. We are excited to announce thatapplications are now open for our new 1 year program and will close on March 19, 2021.
Consider Lowe’s Innovation Lab , which uses a narrative-driven approach to identify and articulate opportunities. First, LIL conducts market research, compiles trend data, and collects customer feedback on unmet needs and pain points. Next, LIL shares this information with science fiction writers who create strategic documents in the form of comic books, which follow characters through a narrative arc that illustrates a new solution to the character’s problem. Then Lowe’s executives use the comic books to make prioritization decisions, and, finally, LIL works with its partners to create the solutions introduced in the comics. Through Metis Strategy’s work with Fortune 500 companies and rapidly growing businesses alike, we have identified seven critical factors to consider when creating such a corporate innovation lab.
If companies believe an innovation lab will help them more effectively navigate the waters of disruption, it is essential that they recruit for passion and cognitive diversity, rather than just skill. Labs often include a wide range of technical and non-technical roles, from data scientists and designers to experts in anthropology and psychology. Breadth and depth of both skill set and mindset are essential components of a successful innovation lab that creatively explores new technologies and business models. With this focus on measuring both process and progress, innovation metrics help labs assess their innovation maturity, but may also bolster the support of their executive sponsors, especially in the early days. For example, Harvard Business Review notes that “revenue generated by new products,” an output metric, is the metric most commonly used by senior innovation executives. By establishing a portfolio of innovation metrics that also includes input and development metrics, the conversation can shift from focusing solely on results to focusing also on the maturing evolution of the innovation capability. This ability to develop unique innovation metrics has helped Nel push back when Lowe’s executives expect significant revenue growth from new and disruptive products.
Amazon and Google have spent millions of dollars developing parcel delivery drones. Meanwhile, companies like UPS and Daimler AG have opted to partner with—and make strategic investments in—established drone makers. This lowers both the risk and the cost of innovation while still allowing the company to develop new capabilities. Buzzfeed’s Open Lab for Journalism, Technology and the Arts, for example, targets specific individuals and groups based on their past projects. Recruitment efforts have been successful, in part, because Buzzfeed offers company resources that support their creative freedoms. Alternatively, companies can be deliberate in how they share their innovation initiatives with the public.
- To accomplish this, companies can develop innovation systems that consist of a variety of methods and processes, ranging from strategic foresight to a portfolio of corporate innovation programs.
- More than ever before, established companies are struggling to keep up with both the deployment of new technology by their competitors and consumers’ rapidly changing expectations.
- This past week ADP held its annual analyst day event at its innovation lab in Chelsea, NY, where its executive leadership provided updates on the progress of its latest portfolio of next-generation HR and payroll solutions.
- One such program — innovation labs — is gaining steam in corporate America, with some of the biggest and best-known companies opening new outposts focused on developing and scaling breakthrough technologies, processes, and business models.
Prior to that, Espina spent six years as Chief Data Architect of ADP’s Innovation Lab. The Innovation Lab serves as an incubator for automated, intelligent and predictive human capital management solutions and places emphasis on data science, mobile, cloud and user experience. She was most recently key to the launch of ADP’s marketplace, semantic search, big data, and behavioral intelligence. In the human capital management arena, the company introduced a tool to help recruiters keep the potential employee pipeline full by staying in touch with active applicants and identifying passive ones. ADP Recruiting Management is a unified platform that helps clients better manage the end-to-end talent acquisition process by engaging social and mobile users, enabling intelligent candidate sourcing and increasing collaboration, ADP said. ADP, the Roseland-based $11 billion provider of payroll services, human capital management solutions and benefits administration, held a live virtual event Sept. 30, 2013, to unveil new and enhanced technologies. There is a strong emphasis in the floor layout to not only collaborate, but get work done as an individual.
As Vice President of ADP’s Enterprise Architecture Center of Excellence, Isabel Espina is responsible for defining the standards around technology, data, processes, security, and infrastructure for ADP’s global products. “Our first Innovation Lab has really helped us accelerate the pace of technical innovation and creative solutions,” stated Mike Capone, corporate vice president of product development at ADP. “Our goal for the expansion of the Innovation Labs is to have highly specialized and creative teams focused on quickly incubating and delivering capabilities that will dramatically increase the value of our HCM platforms for clients,” he said.
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We have dedicated teams really listening to our clients and differentiating “what are they dissatisfied with”. Not surprisingly, we’ve found that traditional methods are not well-loved by most companies. Think about it, the “annual performance review” is one of the most basic of talent management processes.
In 1949, Henry Taub founded Automatic Payrolls, Inc. as a manual payroll processing business with his brother Joe Taub. In 1957, Lautenberg, after successfully serving in sales and marketing, became a full-fledged partner with the two brothers. In 1961, the company changed its name to Automatic Data Processing, Inc. , and began using punched card machines, check printing machines, and mainframe computers. ADP went public in 1961 with 300 clients, 125 employees, and revenues of approximately $400,000 USD.
The region’s unique characteristics undoubtedly make Silicon Valley the right innovation ecosystem for many labs—particularly those charged with discovering and/or acquiring startups, or gaining business and technical intelligence about emerging technologies. The process for establishing a funding source will differ depending on the company. For example, Allstate CIO Suren Gupta has described how a formal Innovation Council evaluates ideas and allocates funding. At other companies, if the innovation ties closely to a particular business unit, then funding may come from that group’s budget. That said, many of the best labs develop unique processes influenced by their charter.